Here you will find the terms and conditions of Shaikh Tec
By accessing the Website www.shaikhtec.shop (the "Website"), the User must be aware of the following provisions applicable to each of the documents, information, data and requirements contained therein and which is owned and maintained by SHAIKHTEC, LDA, with registered office at Rua Almirante César Augusto Campos Rodrigues nº 18 5DTO 2790-009 with fax number 123456, hereinafter referred to in short as "SHAIKH TEC". Contact information:
Telephone: (351) 938 646 659
Email: shaikhtec84@gmail.com
The "SHAIKH TEC" Website is a website through which SHAIKH TEC sells mobile devices and their accessories and provides information about its activity.
Through the Website, subject to these general conditions of use (the "General Conditions of Use"), the User can analyze the products and/or services made available for sale by SHAIKH TEC (the "Products"), acquiring them through the execution of a purchase and sale contract.
The term “User” is considered to be any individual or institution that, in general, visits the content made available on the Website.
The Website contains text, photographs, graphics, logos, images, copyrighted works and other information (the "Content").
Access to and use of the Website’s functionalities are subject to these General Conditions of Use, as well as any applicable national or community laws and regulations. Shaikh Tec recommends that the User read these General Conditions of Use carefully. If the User does not accept and undertake to comply with each of these terms and conditions, he/she will not be authorised to access or use the Website. Access to and use of the Website by the User implies acceptance of and commitment to comply with each and every one of the terms and conditions set out below. If the User is using the Website on behalf of another person or on behalf of an institution, he/she confirms that the person he/she is representing also agrees to the terms and conditions and undertakes to comply with them.
These General Conditions of Use may be changed, modified, extended or updated by Shaikh Tec at any time and without prior notice. Any new, used or refurbished Products, as well as the Contents presented and/or made available on the Website, will also be subject to these General Conditions of Use, with effect from the date of their use. We recommend that the User periodically consult the Website to keep up to date with any changes and updates.
The Website is not intended for use by minors under eighteen (18) years of age, so information resulting from the interaction of minors with the Website is not intentionally collected. Shaikh Tec is not responsible for the interaction with or access to the content of the website by minors.
Access to some of the contents of the website may be subject to the user's prior registration, as well as their authentication, through identification and password. Shaikh Tec will use its best efforts to keep the Site accessible.
However, Shaikh Tec reserves the right to suspend, temporarily and without prior notice, access to the website or certain areas or functionalities available on it, namely for maintenance reasons. Shaikh Tec does not assume any responsibility for damages resulting from any situations of impossibility, delay, suspension or interruption in access to the website due to technical failures or other reasons. Shaikh Tec does not guarantee that access to the website will not be interrupted or disrupted as a result of technical problems.
Shaikh Tec reserves the right to complete, modify or delete the Contents and Features of the Website.
2.1 Registration and creation of an account on the website
To access all the advantages of the Shaikh Tec online account, as well as to place an order, you must access the website and create an account as a user, filling in the electronic form with your personal data, following the instructions indicated in each step. .
Personal Data that is voluntarily provided by you is subject to our Privacy Policy.
The User undertakes to make appropriate and lawful use of the Website, as well as the Contents and Products marketed therein, in accordance with the legislation applicable at any time. The User must refrain from:
the. Make an unauthorized or fraudulent use of the Website and/or the Contents for illicit purposes or effects, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of the services or the documents, files and all types of content stored on any computer equipment.
b. Access or attempt to access restricted features or areas of the Site without complying with the conditions required for such access.
c. Introduce or disseminate programs, viruses, macros, applets, ActiveX controls or any other device on the network that causes or is likely to cause any type of alteration in the computer systems of the Website or third parties.
d. Causing damage to the physical and logical systems of Shaikh Tec, persons associated with it or third parties, introducing or disseminating computer viruses or any other physical or logical systems that may cause the aforementioned damage.
and. Copy, reproduce, compile, disassemble, reverse engineer, distribute, publish, display, perform, modify, import, make derivative works from, transmit or exploit portions of the Site, except (i) import content from the Site and/or make one copy for your personal non-profit use and (ii) share Content, provided that you acknowledge all copyright inherent in the Site and its Content.
f. Obtain and attempt to obtain the Content or Products offered on the Website using means or procedures other than those which, as the case may be, have been made available to you or which have been expressly indicated on the Website or, in general, those normally used on the Internet of the Website, provided that they do not represent a risk of damage, destruction or fraudulent use of the Website and/or its Contents. The User guarantees that the activities carried out while using or accessing the Website will not, under any circumstances, be offensive to the good name and commercial image of Shaikh Tec or of people or entities associated with it, to other users of the Website and the Platform or to third parties.
In the event of non-compliance with any of the provisions of these General Conditions of Use by the User, Shaikh Tec reserves the right to interrupt, temporarily or permanently, the User's access to the Website.
If the User makes improper and/or illegal use of the website, in particular in direct or indirect violation of these General Conditions of Use, the User will be liable to Shaikh Tec for any damages or losses and will hold Shaikh Tec harmless. In the event of non-compliance with these general conditions of use, Shaikh Tec reserves the right to unilaterally cancel, at its sole discretion and without prior notice, the access, use and/or registration of any user on the website, without this giving rise, in any case, to any compensation to the user in question.
The User undertakes to inform Shaikh Tec without delay whenever he/she observes an unauthorized use of the Website or becomes aware that the rights of Shaikh Tec or third parties are being violated, or if he/she is making a use contrary to these General Conditions of Use.
Shaikh Tec is the owner of all intellectual and industrial property rights over all materials and elements that appear on the website and/or is duly authorized by the respective owners to publish and disseminate them. Shaikh Tec is the owner of the www.shaikhtec.shop domain. Any improper and unauthorized use constitutes a violation of the rights conferred by its registration.
Browsing or purchasing a Product does not confer on the User any right to modify, exploit, reproduce, distribute or publicly communicate the intellectual or industrial property of the Products made available by Shaikh Tec, nor the Content of the Website.
Specifically, it is not allowed to resell, deep-link, use, copy, monitor (eg spider, scrape), display, download, store or reproduce the content, information, software, products available on the website for any commercial activity, without the prior written permission of Shaikh Tec.
However, the User may (i) view the Content of the Website and even print, copy and store these elements on the hard drive of their PC or on any other physical medium, provided that it is solely and exclusively for their personal use, as as well as (ii) share the published content, provided that all copyright is respected, of intellectual property and other related rights (in which case, unless expressly stated otherwise, deep-links shall also be considered authorized).
The materials and information shared or published on the Website must respect the image and the intellectual and industrial property rights that may exist over them.
The retail prices indicated in www.Shaikhtec.shop and its subdomains are presented in euro. VAT is included in all prices mentioned.
The costs of the transport service may be borne by the User and the buyer, and are in addition to the total value of the selected products. The User will be informed of these charges before confirming their order and completing the purchase process. Shaikh Tec reserves the right to change prices at any time. However, Shaikh Tec undertakes to apply the rates and prices indicated when placing the purchase order.
In the event of a computer, manual, technical or any other error, which causes a substantial change not foreseen by Shaikh Tec in the retail price, in such a way that it becomes exorbitant or manifestly derisory, the purchase order will be considered invalid and ineffective.
The prices of the products available at www. Shaikh Tec.com are valid for purchase orders made through www.shaikhtec.shop, coinciding with those presented in Shaikh Tec physical stores.
7.1. Availability of products
All products on the Shaikh Tec website are available for order, unless stocks last. The products available on the website are in limited stock, so they may be unavailable without notice.
In the event of a stock shortage that occurs after payment of the order, Shaikh Tec will inform the Customer of this fact in order to schedule a new delivery as soon as the item is available or to refund it within a maximum period of 14 (fourteen ) days from the date of knowledge of such unavailability.
7.2. Deliveries and Costs
Additional charges may be due for the transport of the product purchased on the Shaikh Tec website, which are added to the total price of the selected products. The Customer will be informed of these charges, where applicable, as well as the total price, before confirming their order and completing the purchase process. Shaikh Tec reserves the right to change the prices of these charges at any time, without prejudice to applying the rates and prices contracted at the time of placing the purchase order.
7.3 Invoice
If the customer does not indicate the tax number, name and address, an invoice will be issued in the name of "Final Consumer". If you want to invoice with your tax number, all the data mentioned (NIF, name and address) must be filled in at the time of registration. Once the invoice has been issued, it will not be possible to issue it again.
7.4. Order Processing and Delivery
The order will only be processed after confirmation of the respective payment, and the Customer will be informed, in writing, of the confirmation of the sale of the product/service and the expected date of delivery or availability in the store.
Shaikh Tec does not deliver to PO boxes.
Shaikh Tec delivers the products sold by it, on the Shaikh Tec website, in the territory of mainland Portugal and in the archipelagos of the Azores and Madeira.
The Customer can choose, within the territory indicated above, whether to receive the item at an address of their choice or at a Shaikh Tec store of their choice, depending on the type of item and subject to the store's delivery conditions.
If the Customer chooses to collect the item at a Shaikh Tec store, he must collect it within the maximum period indicated in the email, after notification to that effect. If you do not pick up the item within the indicated period, Shaikh Tec reserves the right to cancel the order.
The order invoice will be made available, at the time of dispatch of the order, in digital format in the Customer's personal area on the Shaikh Tec website or by email.
7.5. Order tracking
Shaikh Tec will inform the Customer about the status of their order and date of delivery or availability in the Store by email and/or SMS.
7.6. Cancellation of the Order
Without prejudice to the Right of Free Withdrawal referred to in 8.3 below, the Customer may request the cancellation of the order on the Shaikh Tec Website, until the items are prepared, and for this purpose should contact the Shaikh Tec Customer Support line, through our online channels on social networks or on ShaikhTec.shop or by Telephone: (351) 966 002 555, Monday to Friday, from 9 am to 7 pm.
7.7. Errors
Under the terms indicated in 6.2. above, any programming errors, malfunctions of the computer system (machine) or deformation of the message (including clerical errors) are excluded, under the terms and for the purposes provided for in Article 33(2)(a) and (b) of Decree-Law No. 7/2004, of 7 January.
The products marketed by Shaikh Tec in www.Shaikhtec.shop are covered by the legal regime for the protection of consumer rights, in accordance with the legal and regulatory rules in force in Portugal, namely those resulting from the following diplomas: (i) Legal Regime Applicable to Consumer Protection, approved by Law No. 24/96, of 31 July, also known as the Consumer Protection Law (hereinafter "LDC"); (ii) Decree-Law No. 84/2021, of 18 October, which regulates the rights of consumers regarding the purchase and sale of digital goods, content and services (hereinafter "DL 84/2021"); and (iii) Regime Applicable to Distance Contracts (hereinafter "DL 84/2021"). 84/2021, of 18 October, which regulates the rights of consumers in relation to the purchase and sale of digital goods, content and services (hereinafter "DL 84/2021"); and (iii) Regime Applicable to Distance and Off-Premises Contracts, approved by Decree-Law No. 24/2014, of 14 February (hereinafter "RCCD"). According to these diplomas, the User and/or customer of Shaikh Tec who is a natural person and purchases Products that are not intended for the exercise of a commercial, industrial, craft or professional activity is qualified as a consumer.
The consumer benefits from a legal protection regime under which, in addition, he is entitled to: (i) the quality of the Products; (ii) information for consumption; (iii) the protection of economic interests; and (iv) the prevention and reparation of property or non-property damage resulting from the offense of homogeneous, collective or diffuse individual interests or rights.
Without giving up the legal advice that the User may obtain, we briefly refer in the following paragraphs to some of the legal rights of the consumer in his relationship with Shaikh Tec.
8.1. Delivery of products
Products purchased from Shaikh Tec are considered delivered when:
the consumer or another person appointed by the consumer (other than the carrier) acquires physical possession of the Goods (i.e. at the time of payment and receipt of the Product, when it has been purchased in store; at the time of collection of the Product in store; or at the time the Product is delivered to the address indicated by the consumer); or If the installation of the Product is contracted on behalf of Shaikh Tec, it is deemed to have been delivered when the installation is completed.
8.2. Product Quality/Warranty
Products purchased by the consumer must, in particular, be capable of fulfilling their intended purpose, correspond to quantity and possess the qualities and other characteristics, including durability, functionality, compatibility, interoperability and safety, which are common and expected in Products of the same type, taking into account, inter alia, their nature and their description by Shaikh Tec or the Producer.
More information: Shaikh Tec.shop/garantia .
8.2.1 Defective / damaged product - The user must go to a physical Shaikh Tec store, presenting the invoice and the complete item. If this option is not possible, you can contact us via email, social media channels or direct phone call and continue the process.
8.2.2. Returns due to transport damage - If the customer detects any anomaly or damage caused by the transport of the item he has ordered, he must immediately report the incident to Shaikh Tec.
8.2.3. In the case of large volumes, the customer must, when receiving and unpacking, check for visible damage that may have been caused by transport. If the article has any damage, you should not accept it. After signing the waybill, Shaikh Tec is not responsible for any physical damage caused by transport.
8.3. Returns and the right to free termination of the contract
For information on exchanges and returns, see: ShaikhTec.shop/politica-de-reembolso-e-devolucao
In the case of products purchased through the Shaikh Tec website, the consumer has a period of 14 days, from the date of delivery of the Product, or from the date of delivery of the last Product, in the case of several Products ordered in a single order and delivered separately, to return their order, and without the need to indicate a reason.
To exercise this right, you must unequivocally declare that you wish to withdraw from the contract and you must return the complete item, in the same condition in which it was sold, without signs of incorrect use, in the original packaging and in good condition, with an instruction manual and accompanied by all the accessories that comprise it.
8.3.1. Return conditions Returns must comply with the conditions defined in ShaikhTec.shop/politica-de-reembolso-e-devolucao .
If the consumer purchases several products in the context of a campaign offering one or more products in the order, or in campaigns such as "pay one, get one, get one" or "buy two and get three", the right of withdrawal must be exercised in relation to all the goods ordered. In these cases, Shaikh Tec will not accept the partial return of the order.
If the consumer purchases products within the framework of a campaign offering a digital product, the usufruct of which has already been obtained through redemption and/or redemption, Shaikh Tec will not accept the partial return of the order.
Except for a technical anomaly, there are items that, by their nature (for reasons of hygiene, safety, risk of data transmission, manufacturer's recommendations, etc.) cannot be accepted for return/exchange.
Without prejudice to other consumer rights, provided for herein or in the applicable legal regulations, returns of the following are not accepted:
(i) earphones/headphones, batteries, memory cards, external hard drives, consumables, or software;
(ii) televisions, laptops, mobile phones, smartphones, smartwatches or tablets that have broken the seals on the packaging of the brands.
Attention: Shaikh Tec reserves the right to refuse returns of items whose Serial Number has already been registered/associated with a user account on online platforms/apps from various manufacturers. Associating an item (via the Serial Number) with an online platform/app can, in many cases, allow users who are no longer its owners to control and track those items as they are being used by third parties. For this reason, Shaikh Tec warns of the possible refusal of returns, for the total protection of its Customers.
In the event of a violation of any of these points, we will not be able to accept the return (and the consequent refund).
8.3.2. Declaration of Termination of Contract To start the resolution (return) process, the Client must go to a physical store of Shaikh Tec, presenting the invoice and the complete item. If this option is not possible, you can contact us via email, social media channels or direct phone call and continue the process. Then, you must send the item via courier to the address of ShaikhTec's headquarters. The value of these shipping costs is the responsibility of the consumer.
8.3.3. Refund After the exercise of the Right of Free Withdrawal of the Contract, the refund of the amount paid by the consumer, including, if applicable, the costs that the consumer has paid for the delivery of the good, will be made using the same payment method that was used in the initial purchase. The return of the goods will be made, at no cost to the consumer, after validation of compliance with the return conditions described in 8.3.1. above, with Shaikh Tec having a maximum period of 14 days to do so.
Except in cases where Shaikh Tec offers to collect the item, Shaikh Tec may withhold the refund until the item is received or until the consumer provides proof of the return of the item.
a) Paypal:
b) Stripe
a) All orders are shipped via CTT, DHL or DPD carriers.
b) Orders are processed on weekdays until 5 pm. After payment confirmation, orders are sent to the address indicated by the customer. Pre-orders, unlike the normal and above-mentioned orders, will only be processed when the product is available by the brand, for official distribution and to the end customer.
c) The shipping costs of the orders are borne by the customer and are added to the total value of the selected products. The customer will be informed of these charges before confirming their order and completing the purchase process, as well as the difference in value depending on the chosen shipping method.
d) Pursuant to the provisions of Decree-Law No. 7/2004 of 7 January 2004 (as amended by Decree-Law No. 62/2009 of 10 March and Law No. 46/2012 of 29 August), shaikhtec reserves the right to unilaterally cancel any orders whose final price is wrong or outdated or whenever there is a programming error, failure of Shaikh Tec's equipment and contract offer arrive at their destination incorrectly, and the error reports to an essential element of the contract. The customer will be notified of this fact before payment is made, however, if payment has already been made, the customer will be refunded in full.
e) Shaikh Tec reserves the right to cancel any orders, the payment of which has not been made within 5 working days after the completion date.
f) Orders will only be processed after payment confirmation and will be sent to the address requested at the time of ordering, so it is not possible to guarantee the availability of the items until the beginning of their processing.
k) Orders shipped by Shaikh Tec and that for any reason (absence, wrong address, etc.) have not been delivered to the customer, the customer must make the claim within 30 days after shipment, otherwise the order will be considered lost and the customer will not be entitled to any credit on the order. In situations of repaired/damaged products that the customer does not pick up within 3 months after being advised to do so, Shaikh Tec is not responsible for any loss or misplacement of the same.
l) Any change to the order data, after its submission, must be communicated by email or telephone, provided that the order has not yet been shipped. If the shipment has already taken place, additional costs may occur for the customer.
m) Any delay in the dispatch of the order, in view of the dispatch dates presented, does not entitle the customer to any compensation.
n) In case of unavailability of any product ordered, and after having contacted the supplier about the possibility of replacing the missing product, shaikhtec will notify the customer if the delivery time or the price of the item changes, the order will only proceed after consent given by the customer.
The Personal Data provided by the holder through interaction with the Website or in the use of its Features will be processed and stored electronically by Shaikh Tec, within the scope of pre-contractual or contractual relationships, including any situation arising from or related to the contractual or pre-contractual relationship, regardless of its nature.
Shaikh Tec recommends that you carefully read the Privacy Policy, which provides important information on how Shaikh Tec treats the personal data provided to it, the security standards used to protect the data and explains the rights of the Data Subjects, which the User can consult through the link: shaikhtec.shop/politica-de-privacidade.
Shaikh Tec recommends that you carefully read the Cookie Policy, which provides important information on how cookies are used on the Website and the Platform, which the User can consult through the link: shaikhtec.shop/politica-de-cookies.
Any communication that the User intends to make to Shaikh Tec, namely complaints, must be made by sending written communication to Shaikh Tec through the contacts, social media channel or means available on the Website.
These Conditions of Use are governed by Portuguese law. If any provision is found to be illegal or unenforceable by a court of competent jurisdiction, this shall not affect the validity and enforceability of the remaining provisions.
If you have a complaint or complaint about the Terms of Use of the Website, you must send a written communication through the contacts and means provided on the Website. Shaikh tec will reply to you as soon as possible and propose a solution that meets the question raised.
Any dispute or claim arising from or related to these General Conditions of Use or the use of the Website must be submitted to the competent judicial courts.
The User may also resort to the competent alternative dispute resolution entity.
Without prejudice to the provisions of the laws, statutes and regulations to which alternative dispute resolution entities are bound, the User may choose the European online dispute resolution platform available at https://webgate.ec.europa.eu/odr, the alternative dispute resolution entity of the place of his domicile or the alternative dispute resolution entity with specialized competence.
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